Please read these Terms and Conditions carefully before using the max386 platform. By accessing or using our services, you agree to be bound by these terms.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
These Terms and Conditions (hereinafter "Terms") constitute a legally binding agreement between you (the "User," "Player," or "you") and max386 (the "Company," "we," "us," or "our"), governing your access to and use of the max386 online gaming platform, including our website located at https://max386.cam and all associated services, features, content, and applications (collectively, the "Services").
By registering for an account, accessing our website, placing bets, playing games, or otherwise using any portion of the max386 Services, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree with any provision of these Terms, you must immediately cease all use of our Services and refrain from creating an account.
max386 reserves the right to modify, amend, or update these Terms at any time without prior notice. Any changes will become effective immediately upon posting to our website. Your continued use of the Services following such modifications constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of any updates. Material changes will be highlighted with an updated "Last Updated" date at the top of this document.
Online gambling carries inherent financial risk. You should only wager amounts you can afford to lose entirely. max386 provides entertainment services and does not guarantee winnings. All games operate on certified random number generators, and outcomes are determined by chance, not skill or strategy alone.
For purposes of these Terms, the following definitions apply:
To register for and use max386 Services, you must meet all of the following eligibility criteria. By creating an account, you represent and warrant that:
max386 reserves the right to request documentary proof of age, identity, and residence at any time. Failure to provide satisfactory verification within a reasonable timeframe may result in account suspension and forfeiture of funds. We may employ third-party verification services to confirm your eligibility.
To access max386 Services, you must create an Account by providing accurate personal information including your full legal name, date of birth, residential address in Indonesia, valid email address, and mobile phone number. You will select a unique username and secure password. Each individual may register only one Account. Creating multiple Accounts, whether under your own name or using false identities, is strictly prohibited and will result in immediate closure of all associated Accounts and forfeiture of any balances.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login information with any third party under any circumstances. All activities conducted through your Account, whether authorized by you or not, are your responsibility. You agree to immediately notify max386 of any unauthorized access to your Account or security breach. We recommend using a strong, unique password and enabling any available two-factor authentication features.
max386 operates a mandatory Know Your Customer (KYC) verification process to comply with anti-money laundering regulations and responsible gaming requirements. You will be required to submit clear, legible copies of the following documents:
Verification is typically completed within 1-24 hours of document submission. During the verification period, certain Account functions including withdrawals may be restricted. max386 reserves the right to request additional documentation or clarification at its sole discretion. Refusal to complete KYC verification will result in permanent account closure.
max386 accepts deposits in Indonesian Rupiah (IDR) through authorized Indonesian banks including Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and Bank Syariah Indonesia (BSI), as well as e-wallet services including OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum and maximum deposit limits are displayed on the deposit page and may vary by payment method. Deposits are typically credited to your Account within 2-5 minutes. You may only deposit funds from payment accounts registered in your own legal name matching your max386 Account registration details. Third-party deposits are strictly prohibited.
Withdrawal requests may be submitted through your Account dashboard at any time. Withdrawals are processed to the same payment method used for your most recent deposit, or to a verified alternative account in your name. Processing times are typically 5-15 minutes during business hours (09:00-21:00 WIB Monday-Sunday) and up to 24 hours outside peak hours or during Indonesian national holidays. Minimum withdrawal amount is Rp 50,000; maximum withdrawal per transaction is Rp 50,000,000. Larger withdrawals may be split into multiple transactions for security purposes. All withdrawal requests are subject to security review and may require additional verification documentation. Withdrawals of bonus funds are subject to applicable wagering requirements as specified in the bonus terms.
max386 does not charge fees for standard deposits or withdrawals. However, your bank or payment provider may impose their own transaction fees, currency conversion charges, or processing costs, which are beyond our control. You are responsible for all such third-party fees. Excessive withdrawal requests (more than 5 per day) may incur administrative fees at our discretion.
max386 offers various bonuses and promotional offers including welcome bonuses, deposit match bonuses, cashback programs, free spins, loyalty rewards, and tournament prizes. All bonuses are subject to specific terms and conditions including wagering requirements, eligible games, maximum bet limits, time restrictions, and withdrawal conditions. These terms are clearly displayed on the promotion page and in your Account bonus section. Bonus terms must be read and understood before accepting any promotional offer.
Wagering requirements specify the amount you must wager before bonus funds become withdrawable. For example, a bonus with a 30x wagering requirement means you must place total bets equal to 30 times the bonus amount. Different games contribute differently toward wagering requirements: slots typically contribute 100%, while table games may contribute 10-20%. Specific contribution percentages are listed in each bonus's terms.
max386 reserves the right to void bonuses, cancel promotions, or confiscate winnings if we determine bonus terms have been violated, abused, or exploited. This includes but is not limited to: creating multiple accounts to claim duplicate bonuses, irregular betting patterns designed to circumvent wagering requirements, collusion with other players, use of automated betting systems, or any other conduct we deem contrary to the spirit of fair play. All bonus decisions are final.
All games offered on max386 utilize certified random number generators (RNG) or live dealer systems to ensure fair and unpredictable outcomes. Game results are determined solely by chance and are independent of previous results. max386 does not manipulate game outcomes and operates under strict regulatory oversight. Return-to-Player (RTP) percentages are displayed for each game and represent long-term statistical averages calculated over millions of rounds.
The following activities are strictly prohibited and will result in immediate account termination and forfeiture of all funds:
In the event of a dispute regarding game outcomes, bets, or Account transactions, you must contact max386 customer support within 48 hours of the disputed event. We will conduct a thorough investigation using server logs, game records, and transaction histories. Our decision following investigation is final and binding. If technical malfunctions occur during gameplay, all affected bets may be voided at our discretion.
max386 is committed to promoting responsible gaming and preventing problem gambling. We provide comprehensive tools to help you maintain control over your gambling activities, including deposit limits, loss limits, session time limits, reality-check reminders, and self-exclusion options. These tools are accessible through your Account settings and can be activated at any time.
We strictly enforce our 21+ age requirement and operate measures to prevent underage access. If you feel your gambling is becoming problematic, negatively affecting your life, or causing financial distress, we urge you to immediately activate self-exclusion and seek professional help. Our customer support team can provide guidance on accessing gambling addiction support services available in Indonesia. For comprehensive information on responsible gaming tools and resources, please visit our Responsible Gaming page.
To the maximum extent permitted by applicable law, max386 and its officers, directors, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services, including but not limited to loss of funds, loss of profits, loss of data, service interruptions, technical failures, or unauthorized access to your Account. Your sole remedy for dissatisfaction with the Services is to cease using them.
max386 makes no warranty that the Services will be uninterrupted, error-free, or free from viruses or other harmful components. We do not guarantee the accuracy of odds, game outcomes, or transaction processing times. You accept all risks associated with online gaming and understand that gambling outcomes are determined by chance.
In jurisdictions where limitations of liability are not permitted, our liability shall be limited to the maximum extent allowed by law. In no event shall our total aggregate liability exceed the amount you deposited into your Account during the three months preceding the event giving rise to the claim.
All content on the max386 platform, including text, graphics, logos, images, software, games, audio, video, and data compilations, is the exclusive property of max386 or its licensors and is protected by Indonesian and international copyright, trademark, patent, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for personal entertainment purposes.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our website without prior written consent from max386. The max386 name, logo, and all associated trademarks are our property and may not be used without express written permission.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which max386 operates, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.
By using max386, you acknowledge that online gambling laws vary significantly across jurisdictions and that it is your sole responsibility to ensure compliance with applicable laws in your location. max386 makes no representation that the Services are appropriate or available for use in all locations.
You may close your Account at any time by contacting customer support. Upon closure, you must withdraw all remaining funds subject to completion of any pending wagering requirements. max386 reserves the right to suspend or permanently terminate your Account at any time without prior notice for any reason, including but not limited to violation of these Terms, suspicious activity, fraud, abuse of bonuses, or responsible gaming concerns.
Upon termination, you must immediately cease all use of the Services. Any funds in your Account at the time of termination may be subject to forfeiture if termination results from violation of these Terms. Disputed funds will be subject to investigation and our final determination. You remain liable for all obligations incurred prior to termination.
If you have questions, concerns, or complaints regarding these Terms or your use of max386 Services, please contact our customer support team:
Our Indonesian-speaking support team is available around the clock to assist with account issues, payment questions, technical problems, and responsible gaming concerns.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and max386 regarding your use of the Services and supersede all prior agreements, understandings, and communications, whether oral or written. No waiver of any term shall be deemed a continuing waiver of such term or any other term.
You must be 21 years or older and a resident of Indonesia to use max386. We strictly enforce age verification and prohibit underage gambling.
KYC verification is mandatory. You must provide government-issued ID, proof of address, and selfie verification to withdraw funds and access full features.
All games use certified random number generators. Cheating, collusion, bot usage, and exploiting glitches result in immediate account termination and fund forfeiture.
All bonuses have wagering requirements and specific terms. Read bonus conditions carefully before claiming. Bonus abuse results in voided winnings.
Deposits and withdrawals must use payment methods in your own name. Third-party payments are prohibited. Withdrawal processing typically takes 5-15 minutes.
Use our responsible gaming tools including deposit limits, self-exclusion, and session controls. Gambling should be entertainment, never a financial solution.
Our customer support team is available 24/7 to clarify any aspect of these Terms and Conditions.